Jobs at Saracens

You likely know us for our teams. The Men have won 6 Gallagher Premiership’s since 2011 and 3 European Champions Cups. Our Women’s team are the most successful in the sport. You might not be aware of the rest. We were the first sports team in the world to open a high school. Our Foundation works to enhance our broader community. StoneX Stadium serves both as a great matchday experience but as a multi-purpose community hub.

The Commercial Director is responsible for driving revenue growth across all commercial streams, including partnerships, ticketing, hospitality, merchandise, and special events. Reporting to the Chief Growth Officer, this role plays a pivotal part in executing the club’s commercial strategy, maximizing revenue opportunities, and ensuring sustainable financial growth. A key focus is expanding partnerships revenue by identifying, securing, and growing sponsorships across multiple categories.

The Commercial Director will lead and manage a team across each revenue vertical, ensuring high performance, innovation, and alignment with the club’s strategic objectives.

Saracens is an inclusive, people first organisation. A core part of achieving our mission is that our workforce is diverse and reflective of the community that we serve. There will be no discrimination in our recruitment and selection processes, nor when considering pay and benefits. We encourage people from all backgrounds to apply for the position and join us on our mission to enrich lives through sport and entertainment. (You can read more about diversity and inclusion here). 

DETAILS

• JOB TITLE: Commercial Director
• LOCATION: StoneX Stadium, Greenlands Lane, Hendon, London, NW4 1RL and The Training Ground, Harpenden Lane, St Albans, AL3 6BB.       
• CONTRACT TYPE: Permanent, Full time
• REPORTING TO: Chief Growth Officer
• SALARY: Competitive and dependant on experience
• KEY STAKEHOLDERS: Chief Growth Officer, Chief Operations Officer, Marketing Director, Creative Director, Director of Rugby & Club Owner

WHAT YOU’LL BE DOING

Role Specific deliverables:

Revenue Growth & Commercial Strategy

• Develop and implement a strategic plan to drive revenue growth across all commercial streams.
• Work closely with the CGO and COO to align commercial objectives with the club’s long-term vision.
• Oversee the commercial performance of partnerships, ticketing, hospitality, merchandise, and special events.
• Set and achieve revenue targets, ensuring sustainable commercial success.

Partnerships & Sponsorships

• Lead the growth of partnerships revenue by securing new sponsorship deals across key categories.
• Identify, negotiate, and close high-value sponsorship agreements with corporate partners.
• Develop strong relationships with existing sponsors, ensuring exceptional activation and ROI.
• Work closely with the marketing and content teams to create compelling sponsorship assets and activations.
• Monitor industry trends to identify new revenue opportunities and partnership categories.

Ticketing & Hospitality

• Oversee the club’s ticketing strategy, ensuring pricing, sales, and promotions maximize revenue and fan attendance.
• Work with the ticketing team to optimize season memberships, group sales, and corporate hospitality offerings.
• Develop premium hospitality experiences to attract high-value clients and enhance matchday revenue.

Merchandise & Apparel

• Oversee the club’s retail and merchandise operations, including online and physical stores.
• Work with apparel partners to optimize kit sales and branded merchandise opportunities.
• Ensure the product range aligns with fan demand and brand positioning.

Special Events & Non-Matchday Revenue

• Drive revenue growth through special events, including concerts, conferences, and community activations.
• Identify new commercial opportunities outside of matchdays to maximize stadium and facility usage.

Leadership & Team Management

• Lead and mentor the commercial team, ensuring alignment with revenue targets and strategic goals.
• Foster a high-performance sales culture across all commercial verticals.
• Establish clear KPIs and reporting structures to track commercial performance.
• Collaborate with internal departments (marketing, finance, operations) to optimize commercial

Key Skills & Experience

Essential:

• Proven track record in commercial leadership within sports, entertainment, or related industries.
• Extensive experience in sponsorship acquisition and corporate partnerships.
• Strong commercial acumen with a track record of exceeding revenue targets.
• Expertise in ticketing, hospitality, and retail operations.
• Strong negotiation skills and ability to secure high-value commercial deals.
• Leadership experience managing multi-functional teams across revenue verticals.
• Excellent stakeholder management and relationship-building skills.

Desirable:

• Experience working within rugby or other professional sports environments.
• Knowledge of CRM, digital ticketing, and data-driven commercial strategies.
• Familiarity with emerging revenue trends, including digital sponsorships and fan engagement platforms.

Performance Measures & Success Metrics

• Achievement of annual revenue targets across all commercial streams.
• Growth in partnership revenue through new and expanded sponsorship deals.
• Increased matchday and non-matchday revenue through ticketing and hospitality.
• Expansion of merchandise and apparel sales.
• Successful execution of special events generating additional club income.
• High-performing commercial team with clear progression and development.

Personal Characteristics

• You have a relentless focus and are a great team player
• You thrive in and promote a culture of hard work, discipline, honesty, and humility to deliver results
• You manage projects, activities, and resources effectively, assuming personal ownership and accountability for results
• Proven ability to challenge and influence others
• Ability to quickly build professional, deep, long term relationships with stakeholders. Inspiring trust, confidence and commitment to Saracens
• Assertive, yet calm and works well under pressure
• Perception and awareness of when things may work
• You encourage open discussion of different ideas and views; welcome and solicit feedback
• You instil a continuous improvement mind-set and champion best practice

 BENEFITS

Compensation

• Your manager reviews your salary annually. However, proactive pay increases will be implemented to reflect growing responsibilities

Holiday

• Up to 25 days’ holiday a year, plus bank holidays

Health & Wellbeing

• Paid sick leave for both physical & mental health

Sports & Entertainment

• Ballot tickets for Saracens Home Games
• Ballot tickets for International Rugby Games
• Opportunities for discounted tickets to Saracens games and events for you and your family
• Partner discounts

Family

• Enhanced paid maternity, paternity, adoption or shared parental leave, if you’ve accrued two years continuous service
• Life Assurance with Zurich
• Company pension scheme

Commuting

• We’re a member of the cycle-to-work scheme

HOW TO APPLY:

Please apply with your CV and a covering letter explaining your interest and suitability for the role.

Applications should be sent to Sangita Asani, People Business Partner at recruitment@sportseventsguide.com.

Closing date for applications: Friday 4^th April 2025 at 5.00pm

Saracens Group positively welcomes and seeks to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment. We encourage applications from all candidates regardless of age, race, gender, gender identity, gender expression, religion, sexual orientation, disability, or nationality.

Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment. If you have not heard from us by 7 days after the closing date of the role, please assume that your application has been unsuccessful on this occasion.

A brilliant opportunity for a motivated and adept marketeer to join a high energy, entrepreneurially minded sports and events business, working across an exciting portfolio of products as part of the in-house marketing team. If you love marketing and are passionate about the sports and entertainment industry, this is the role for you.

This is a core role in the in-house marketing team, responsible for driving awareness, growth and revenue across the group product portfolio.

As the Marketing Manager at Saracens, you will be responsible for developing and executing comprehensive marketing campaigns that span a variety of channels. You will play a key role in driving fan engagement, brand awareness and revenue growth. You will be responsible for executing marketing campaigns across Ticketing, Memberships, Retail, Venue and Community products through management of Saracens’ CRM programme, paid media and website, and through close collaboration of strategic thinking, creativity and analytical skills.

Saracens is an inclusive, people first organisation. A core part of achieving our mission is that our workforce is diverse and reflective of the community that we serve. There will be no discrimination in our recruitment and selection processes, nor when considering pay and benefits. We encourage people from all backgrounds to apply for the position and join us on our mission to enrich lives through sport and entertainment. (You can read more about diversity and inclusion here).

DETAILS

• JOB TITLE: Marketing Manager
• LOCATION: StoneX Stadium, Greenlands Lane, Hendon, London, NW4 1RL and The Training Ground, Harpenden Lane, St Albans, AL3 6BB.       
• CONTRACT TYPE: Permanent, Full time
• REPORTING TO: Marketing Director
• SALARY: £40,000 per annum
• KEY STAKEHOLDERS: Marketing Director, all internal media teams as well as 3^rd party agencies

WHAT YOU’LL BE DOING

Key responsibilities:

• Copywriting & Content Creation: Develop compelling copy and content across a variety of marketing materials, including digital ads, email campaigns, website content and more
• CRM Strategy & Execution: Develop and implement CRM strategies to improve fan engagement and retention through customer segmentation, personalisation, targeting and journey optimisation. This role will involve working with platforms including DotDigital and Salesforce
• Paid Media & Digital Advertising: Working with an agency, lead paid media campaigns (Meta, TikTok, LinkedIn & Search) to drive brand awareness, lead generation and sales
• Event & Influencer Marketing: Coverage of rugby events plus management of high-profile influencer campaign both within and outside of the world of rugby
• Website Maintenance & Optimisation: Lead on upkeep of sportseventsguide.com (through WordPress backend) ensuring content is up to date and UX is exemplary
• Brand Management: Ensure brand consistency across all marketing touchpoints so that Saracens identity is clearly communicated and upheld
• Reporting & Analytics: Track, analyse and report on key performance indicators (KPI’s) for all marketing initiatives, providing actionable insights to improve performance

If you have some but not all of the experience listed above, we still encourage you to apply. The best candidates have ideas, initiative and energy, and this can be demonstrated in multiple ways – not all of which are listed above. Culture also plays a significant role within Saracens; the right person and the right fit is as important as the day to day operations.

Personal Characteristics

• You have a relentless focus and are a great team player
• You thrive in and promote a culture of hard work, discipline, honesty, and humility to deliver results
• You manage projects, activities, and resources effectively, assuming personal ownership and accountability for results
• Proven ability to challenge and influence others
• Ability to quickly build professional, deep, long term relationships with stakeholders. Inspiring trust, confidence and commitment to Saracens
• Assertive, yet calm and works well under pressure
• Perception and awareness of when things may work
• You encourage open discussion of different ideas and views; welcome and solicit feedback
• You instil a continuous improvement mind-set and champion best practice

 BENEFITS

Compensation

• Competitive salary

Holiday

• Up to 25 days’ holiday a year, plus bank holidays

Health & Wellbeing

• Paid sick leave for both physical & mental health

Sports & Entertainment

• Ballot tickets for Saracens Home Games
• Ballot tickets for International Rugby Games
• Opportunities for discounted tickets to Saracens games and events for you and your family
• Partner discounts

Family

• Enhanced paid maternity, paternity, adoption or shared parental leave, if you’ve accrued two years continuous service
• Life Assurance with Zurich
• Company pension scheme

Commuting

• We’re a member of the cycle-to-work scheme

HOW TO APPLY:

Please apply with your CV and a covering letter explaining your interest and suitability for the role.

Applications should be sent to Sangita Asani, People Business Partner at recruitment@sportseventsguide.com.

Closing date for applications: Friday 11^th April 2025 at 5.00pm

Saracens Group positively welcomes and seeks to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment. We encourage applications from all candidates regardless of age, race, gender, gender identity, gender expression, religion, sexual orientation, disability, or nationality.

Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment. If you have not heard from us by 7 days after the closing date of the role, please assume that your application has been unsuccessful on this occasion.

Due to the ongoing success of SportsEvents Guide Foundation, we are seeking additional casual coaches to add to our delivery capacity and continue a high level of coaching on programmes across North London, Hertfordshire and Essex. This is a casual position which will have varied hours as required by the projects. SportsEvents Guide Foundation is a registered charity which exists to enhance the lives of children and young people through the power of sport. It achieves this through the delivery of high quality and innovative programmes that promote the benefits of sport, physical activity and a healthy lifestyle. Saracens Foundation delivers its work in partnership with key local statutory agencies including schools, colleges and FE establishments, county sports partnerships, local councils, youth offending teams and the local community.

RESPONSIBILITIES/REQUIREMENTS

You will be expected to coach a variety of inclusive tag, touch and contact rugby activities and deliver cross curricular sessions in a secondary and primary school setting. In addition to coaching, a key aspect of the role involves various admin tasks when necessary. Working across secondary schools, a proven ability to build relationships in these environments is essential.

RESPONSIBILITIES

• To deliver inclusive rugby sessions that includes delivering tag, touch or contact to boys and girls in schools, either curriculum or after-school.
• Plan, organise, deliver and review all sessions.
• Complete all aspects of monitoring and evaluation of all delivered sessions.
• Use SportsEvents Guide Way to engage and increase participation in under-represented groups.
• To have regular meetings/catch-ups with lead project officer.

ESSENTIAL

• UKCC Level 2 Coaching Qualification in Rugby Union.
• Experience of working with a range of children aged 6-18.
• Current Driving Licence and have access to a suitable vehicle.
• Hold or willing to apply for a current Disclosure and Barring Service (DBS) Certificate.
• A passion for sport and an understanding of wider issues related to sport, health and education.
• Good organisation and time management skills.
• Excellent communication, motivation and ability to inspire others.
• Willingness to work flexible hours, if necessary.

DESIRABLE

• Attended 3 or more RFU CPD workshops
• Valid first aid qualification.
• Good understanding of barriers to participation in the local area.

Rate of pay: Applications: £25 per hour dependent on experience. Applicants should send a current CV and covering letter to milesthompson@sportseventsguide.com

This is ongoing recruitment campaign.

Join Us as a Trustee – Make a Real Impact in Your Community

Are you passionate about creating positive change? Do you want to help shape the future of a leading sports-based charity? The Saracens Foundation is looking for three dynamic and committed Trustees to join our Board and support our mission of transforming lives through sport, physical activity, and social initiatives.

We are looking for new Trustees who will bring enthusiasm to the role and broaden the diversity of thinking on our board. We are looking to launch our new 5 Year Strategy for the Foundation and are searching for Trustees who will share their skills to support and drive our strategy. The Trustees of SportsEvents Guide Foundation oversee the governance and strategic development of the charity and ensures the effective use of resources to support the activities that are ultimately in the best interests of the community we work with.

Why Join Us?

As the charitable arm of Saracens Rugby Club, we harness the power of sport to break down barriers, promote inclusion, and create opportunities for people of all ages and backgrounds. From engaging young people in education to supporting older adults and underrepresented communities, our work makes a tangible difference.

Who We’re Looking For

We welcome applications from all backgrounds and are particularly keen to hear from individuals with expertise in:
✅ Finance
✅ Fundraising
✅ Communications

You don’t need previous trustee experience—what matters most is your passion, integrity, and ability to collaborate with others. We are committed to diversity and inclusion, and we encourage applications from those with lived experience of disability or underrepresented communities. You can read more about the role here.

Your Commitment

🔹 Attend four Board meetings per year at StoneX Stadium (evenings).
🔹 Support additional sub-committee meetings and Foundation events.
🔹 Serve a minimum three-year term to help drive our new 5-Year Strategy.

Ready to Make a Difference?

Apply by sending your CV and a covering letter to Richard Symonds, Head of Foundation at richardsymonds@sportseventsguide.com.

📅 Deadline: 24th April 2025 – Apply early to avoid disappointment!

Join us and be part of something extraordinary. Help us inspire, engage, and empower our community through the values of sport.

We are happy to receive applications in alternative formats and will make any reasonable adjustments throughout the recruitment process.

Saracens Group positively welcomes and seeks to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment. We encourage applications from all candidates regardless of age, race, gender, gender identity, gender expression, religion, sexual orientation, disability, or nationality.

Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.

Saracens Foundation deliver a range of projects in the areas of North London and Hertfordshire. We are seeking to engage with casual dance and or gymnastics coaches to work on our Foundation Dance programme within our schools communities. We are looking for enthusiastic coaches who bring the energy to every session for all age ranges.

The post holder will be ‘hands-on’ developing, leading, and delivering dance and gymnastics sessions for the children in the schools we work in predominantly based in North London and Hertfordshire. The sessions will take place across the week from Monday to Friday. You will work alongside our full time dance team to ensure that dance sessions are being that are delivered provide an excellent service to our key stakeholders.

KEY RESPONSIBILITIES:

• Deliver regular dance/gymnastics sessions to children from a range of ages.
• Coaches will plan & prepare dance/gymnastics sessions and provide positive playing experiences for all participants.
• Ensures that dance/gymnastics sessions are delivered to the highest standard.
• Build and maintain positive working relationships with key stakeholders, including, but not limited to, key partner clubs.
• Coordinate with Foundation Dance team to ensure high quality and safe delivery that exceeds expectations.

ESSENTIALS FOR THE ROLE INCLUDE:

Level 2 Dance qualification.

Due to the nature of the role, the successful candidate will be required to obtain a Disclosure and Barring Service Certificate (DBS) through the Foundation.

Current driving licence and access to a suitable vehicle.

Good organisation and time management skills.

A passion for Dance/Gymnastics and understanding of the work undertaken by the Foundation in this area.

You will be expected to bring the energy/motivation and be an inspiration to your audience.

Willingness to be flexible, if required.

Rate of pay £25 per hour

The location of the delivery will be based at our network of schools in the North London and Hertfordshire areas.

HOW TO APPLY

Candidate should send in a short covering letter and a current CV via the form below

Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our team can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.

We're looking for a Women and Girls Project Officer to join SportsEvents Guide Foundation team

Since its inception in 2000, the Saracens Foundation has worked in the surrounding areas of Hertfordshire and North London delivering more than 30 projects in these local communities where sport is used as a tool for empowering social change in behaviour to lead active, healthy and rewarding lives.

The role will report directly to the Development Manager within the team.

Saracens is an inclusive, people first organisation. A core part of achieving our mission is that our workforce is diverse and reflective of the community that we serve. There will be no discrimination in our recruitment and selection processes, nor when considering pay and benefits. We encourage people from all backgrounds to apply for the position and join us on our mission to enrich lives through sport and entertainment. (You can read more about diversity and inclusion here).

JOB TITLE:                          Project Officer (Women & Girls)

LOCATION:                         Stone X Stadium, Hendon, London (3-4 days on site)

CONTRACT TYPE:               Permanent, Full Time        

KEY STAKEHOLDERS:        All internal departments and external stakeholders

REPORTS TO:                  Development Manager

SALARY BRACKET:              £25,000 - £28,000 (SUBJECT TO EXPERIENCE)

PURPOSE OF THE JOB:  

The Women and Girls Project Officer will lead on our women and girls’ leaderships and participation projects. The Empower Her Project is aimed at providing mentoring and career development opportunities for young women in sport aged 16-24. The purpose of this project is to reduce the barriers that are currently in place by hosting a series of workshops designed to bring passionate young people together to understand their futures in their careers. The InspireHer Project is aimed at introducing young women and girls to playing rugby and unlocking all the benefits that the sport can bring. The project officer will coordinate sessions in schools and at local community clubs alongside running rugby festivals to inspire the next generation of female rugby players. 

KEY ROLES & RESPONSIBILITIES:

1. Leading a project focused around mentoring the future female leaders in sport. You will coordinate the mentor-to-mentee relationships from young aspiring women in sport to those who are experienced in the industry to share learnings and develop the next generation of women leaders in sport.
2. Facilitating the creation of a campaign designed by young people and driving it to success.

1. Create and implement an effective monitoring and evaluation strategy to measure projects outcomes.
2. Leading a girls rugby participation programme that inspires the next generation of rugby. You will coordinate rugby sessions in schools and at community clubs for young women new to rugby.
3. Build and maintain positive working relationships with key stakeholders, both internal and external.
4. Coordinate with the Foundation team to ensure high quality and safe delivery that exceeds expectations and delivers maximum impact.

PERSON SPECIFICATION

The successful candidate will possess the following:

Skills

• Strong passion for Women in Sport.
• England Rugby Coaching Award Level 2 or equivalent.
• Understand the current challenges faced by women in the sporting landscape.
• Understanding of the sport industry and the employability landscape within the sector.
• A passion for sport for change and understanding of the work undertaken by the Foundation in this area.
• A ‘people’s person’ with excellent interpersonal skills with the ability to build strong internal and external relationships.
• Energy/motivation and be an inspiration to your audience.
• Good organisation and time management skills.
• Ability to communicate internally and externally – empowering us to ‘shout’ about what we do.
• Great ICT capability.
• Willingness to be flexible, if required.

Desirable

• A background and or qualification in mentoring young people.
• Experience or knowledge for working in a sport for change landscape.
• Knowledge of professional skills to enhance employability including the ability to guide individuals in developing skills for career advancement and job readiness.

Personal Characteristics

• You have a relentless focus and are a great team player.
• You thrive in and promote a culture of hard work, discipline, honesty, and humility to deliver results.
• You manage delivery effectively, assuming personal ownership and accountability for results.
• Be organised and efficient in your approach to your work and tasks.
• Be flexible in your approach to managing your workload but also possess the ability to work under pressure and meet deadlines.

BENEFITS

Compensation

• Dependant on the charity’s financial performance, SportsEvents Guide Foundation may conduct an annual pay review. However, proactive pay increases may be implemented to reflect growing responsibilities.

Working from home

• We all work from the office on Mondays and Thursdays. This keeps team collaboration and engagement high. There is some flexibility in this role in terms of hybrid working however this role requires 3-4 days on site each week due to the delivery nature of the role.
• If you are normally office-based, you can still work from home occasionally - as long as you have a good internet connection and a private, quiet space which allows you to do your best work.

Holiday

• 25 days’ holiday a year, plus bank holidays.

Health & Wellbeing

• Paid sick leave for both physical & mental health.

Sports & Entertainment

• Ballot tickets for Saracens Home Games.
• Ballot tickets for International Rugby Games.
• Opportunities for discounted tickets to Saracens games and events for you and your family.

Family

• Enhanced paid maternity, paternity, adoption or shared parental leave, if you’ve been with us for at least 26 weeks.
• Life insurance with Zurich.

Commuting

We’re a member of the cycle-to-work scheme.

Applications should be made by submitting a CV and covering letting incorporating suitability to the role. Applications should be sent to Sangita Asani, People Business Partner at recruitment@sportseventsguide.com.

Closing date for applications is March 28, 2025, at 5pm. We anticipate first stage interviews to take place on week commencing the March 31, 2025.

Saracens Group positively welcomes and seeks to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment. We encourage applications from all candidates regardless of age, race, gender, gender identity, gender expression, religion, sexual orientation, disability, or nationality.

Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment. If you have not heard from us by 7 days after the closing date of the role, please assume that your application has been unsuccessful on this occasion.

Our renowned Saracens Pioneer Volunteer programme was established in the Olympic year of 2012. Saracens Pioneers are the life blood (DNA) of Saracens along with the staff and players. Match days are delivered with the support, participation, and time given by our volunteers, known as ‘The Pioneers’. The Pioneers make each and every home match day a unique and fabulous experience for all our visitors to StoneX Stadium.

We maintain a pool of up to 170 Pioneers with typically 90 to 100 volunteering on match day.  Recruitment cycles are annual and start in summer. The programme sets high expectations and has done so since inception in 2012, becoming the envy of many sporting organisations nationally and globally. The programme delivers an enhanced customer service to Spectators whilst upholding our Saracens core values.  Pioneers are part of SportsEvents Guide family, are highly valued throughout the club, partners, sponsors and fanbase.

Our Pioneers are a diverse group of people of all ages and backgrounds.  Some of our Pioneers travel from further afield, to support Saracens, besides those who live locally in and around North London.

Saracens Pioneers are a team of match day volunteers who represent the smiling faces of Saracens Rugby Club. This opportunity is for anyone interested in volunteering with an elite sporting organisation at its spectator events at StoneX Stadium. The programme will give volunteers practical insight into match day operations, crowd dynamics, as well as achieving a qualification in Spectator Safety.

Our programme currently consists of 16 home matches for Saracens Mens rugby matches that Pioneers can support throughout the season. Whilst we would love for our volunteers to support on all 16 matches, we know that this is not always possible. We do however hope that we cab get about +/- of 8 games throughout the season for Pioneers to support on.

The Pioneer Programme is inclusive and open to all. Primarily we are looking for individuals who are:

• Reliable, friendly, engaging and professional
• Over the age of 18
• Able to display good interpersonal, communication and excellent customer service skills
• Relentlessly positive, responsible, adaptable and energised at all times
• Enjoy working professionally in a team environment
• Supportive and sensitive to the needs of visitors, supporters, Pioneer colleagues and staff
• Able to demonstrate and abide by the Saracen’s core values of Honesty, Discipline, Humility and Work Rate.
• A level of mobility to achieve the Pioneer role within the stadium environment
• Stadium or rugby experience is not essential for the Pioneer role

Pioneer Match Day key roles and responsibilities include but not limited to the following:

Health and safety, welfare and the meeting and greeting to the very highest standards, of all our Spectators and visitors within the stadium environment on a match day.  Saracens Pioneers are a unique resource that draws on best practice for crowd safety management, stewarding and customer service to all our visitors.

Pioneers do provide a dedicated service to assist our disabled visitors.  A number of our Pioneers have professional experience working with client groups with a range of physical, emotional and learning challenges.

All of our Pioneers volunteer in Spectators Services in the following areas:

• Meeting & Greeting and welcoming Spectators, visitors and fans within and to the Stadium, through our three gates and at Edgware, Mill Hill Broadway and Mill Hill East stations, as well as at the Pursley Road bus stops and footpaths
• Undertaking ticketing duties at our three gates
• Working in our North, South, East (which includes hospitality areas) and West stands
• Working in our fan zone areas
• Working with our Hospitality Support Team.

VOLUNTEER MANAGEMENT SUPPORT

Behind the scenes there is a Volunteer Management and Volunteer Support team engaged in supporting, motivating, planning, logistics, HR, training/ development of our volunteers.  Looking after and supporting our Pioneers is extremely important to the programmer.

SKILLS & EXPERIENCE

We are looking for people who can show potential to become a Pioneer through skills and experience gained from their personal life, work, volunteer experiences and educational background as follows:

• Demonstrate flexibility to cover match day responsibilities in all areas of the volunteer role
• Undertake match day roles in a reliable, friendly, responsible and professional manner, making spectator safety a priority
• Demonstrate good communication that support and develop your potential to deliver excellent customer service within a team
• Show evidence of skills to volunteer in the Spectator Service roles with a passion for volunteering
• Show evidence of personal excellence and going that extra mile that would support the volunteer role
• Give evidence of being relentlessly positive, exceptional and energised at all times.

QUALIFICATIONS AND REQUIREMENTS

• It is a mandatory requirement that every volunteer achieves as soon as practicable possible lst4Sport Level 2 Certificate in Spectator Safety or shows evidence that they have achieved this qualification or equivalent. This qualification is provided by Saracens.
• Requirements in some areas would need mobility to climb stairs.
• Complete and meet criteria of volunteer orientation to achieve and confirm your Pioneer status

BENEFITS OF VOLUNTEERING

• Expenses reimbursed on agreed threshold for travel
• Meal & Refreshments provided whilst on duty
• Pioneer uniform
• Incentives to recognise the time and efforts of all Pioneers throughout the season through a variety of events.
• Opportunities to volunteer within other Saracen’s Sporting events
• The chance to build friendships and camaraderie with fellow Pioneers and colleagues

To find out more about the role and the opportunity to become a Saracens Pioneer, please complete the Pioneer application form on our Volunteer Management System. A member of our team will be in touch with you to progress your application.

Alternatively, if you want to know more about the programme, or if you know anyone else who may be interested in joining the team, please email pioneers@sportseventsguide.com.