TERMS AND CONDITIONS

GENERAL TERMS AND CONDITIONS

The Club wants everyone entering the Ground to enjoy their visit and would like to inform you that the purchase of a Ticket and / or a Season Ticket (as applicable) and subsequent access are subject to these general terms and conditions ("Terms and Conditions") including any other terms and conditions referred to within them.

Please read these Terms and Conditions carefully before you purchase any tickets from the Club.

Disabled Supporters: please refer to the Accessibility Section of our Website, which is available at www.sportseventsguide.com/match-day/disability-access/).

Privacy Policy: please refer to our Privacy Policy, which is available at www.sportseventsguide.com/privacy-policy/, for more detail on what information is collected and how it is used.

In these Terms and Conditions, the following words and phrases shall have the following meanings:

“Address” means your address provided to the Club upon application (or such other address notified by you to the Club in accordance with these Terms and Conditions).

“Applicable Regulation” means in respect of the Rugby Authorities: (i) the statutes, rules, regulations, directives, codes of practice, guidelines and equivalent for the time being of such bodies; and (ii) all promotional, marketing, and commercial agreements and arrangements concluded by each such body; in each case with which the Club and / or you and / or a Guest is required to comply with from time to time.

“Applicable Law” means the laws of England and Wales and any statutes, regulations, edicts, byelaws, codes of conduct and guidelines, whether local, national, international, or otherwise existing to which the Club and / or you and / or any Guest is subject, and which is relevant to the Club and / or you and / or the Guest’s rights or obligations under these Terms and Conditions (as the case may be).

“Behind Closed Doors Match” means a Match which the Club holds at the Ground without any spectators in attendance due to a COVID Event.

“Club” means Saracens Limited, a company registered in England and Wales under company number 03110665 and with its registered office at StoneX Stadium, Greenlands Lane, Hendon, London, United Kingdom, NW4 1RL.

“COVID” means the coronavirus disease caused by the severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2), also known as ‘COVID-19’, and / or any variations or mutations thereof.

“COVID Event” means (i) COVID; (ii) any other epidemic(s) or pandemic(s); and / or (iii) where the Government of the United Kingdom and / or any Rugby Authority restricts, prohibits, suspends, or otherwise impacts a Match fixture.

“Rugby Authority” means the Rugby Football Union, Premier Rugby Limited and European Professional Club Rugby, Premiership Women's Rugby and/or any other relevant governing body of association rugby, and “Rugby Authorities” shall be construed accordingly.

“Ground” means:
• StoneX Stadium, Greenlands Lane, Hendon, London, United Kingdom, NW4 1RL; or
• Tottenham Hotspur Stadium, 782 High Road, London, N17 0BX; or
• any other venue or stadium that is selected to host a home Match.

"Ground Regulations” means those ground regulations issued by the Club from time to time that set out the terms and conditions upon which spectators are granted entry to the Ground (copies of which are on display at the Ground and on the Website) including without limitation any guidelines and / or spectator codes of conduct issued by the Club from time to time in relation to a COVID Event.

“Guest” means a relative, friend, colleague and / or a companion to a disabled supporter who would be entitled to purchase a Ticket or Season Ticket (as applicable) under the Terms and Conditions of Entry.

“Match” and “Matches” means a home fixture game played at the Ground during the applicable annual Season for SportsEvents Guide men's team and / or SportsEvents Guide women's team (as applicable).

“Material” means any audio, visual or audio-visual material or any information or data.

“Member” means a member of the Club's Seasonal Membership (and “Membership” shall be construed accordingly).

“Membership Card” means a card issued by the Club to indicate membership of the Club's Seasonal Membership.

“Seasonal Membership” means the seasonal membership the Club provides to those who have purchased a Season Ticket.

“Reduced Capacity Match” means a Match which the Club holds at the Ground with reduced spectator capacity due to a COVID Event.

“Seat” means the seat (or seats) in the Ground to which these Terms and Conditions relates.

“Season” means the relevant rugby season in which a Ticket is valid, or Season Ticket is valid (ending at the end of the day of the final Match of the relevant rugby season), as applicable.

“Season Ticket” means the physical or digital entry card, ticket or pass entitling you to admission to relevant home games played by the Club at the Ground and includes any alternative card, ticket or pass issued from time to time or otherwise made available in accordance with clause 2 and any replacement card, ticket or pass issued from time to time or otherwise made available in accordance with clause 2.

“Terms and Conditions” means these terms and conditions and any other terms and conditions referred to within them (as amended from time to time) governing the issue and use of a Ticket or Season Ticket (as applicable).

“Terms and Conditions of Entry” means each of the rules and regulations of each Rugby Authority, the Ground Regulations, any requirements and / or spectator code(s) of conduct issued by the Club from time to time in relation to a COVID Event, and these Terms and Conditions, each as may be amended from time to time. Any amendments to the Terms and Conditions of Entry will be available to you either through the respective organisation’s website, or on the Club's Website.

"Ticket" means the physical or digital entry card, ticket or pass entitling you to admission to a specific home game played by the Club at the Ground and includes any alternative card, ticket or pass issued from time to time or otherwise made available in accordance with clause 2 and any replacement card, ticket or pass issued from time to time or otherwise made available in accordance with clause 2.

“Ticket Exchange” means the Club’s authorised ticket resale facility made available by the Club from time to time, which provides an online secure service for holders of a Ticket or Season Ticket (as applicable) to exchange tickets to games played by the Club with other Members of the Club and, where permitted by the Club from time to time, other supporters of the Club.

"Ticket Office" means Saracens Supporter Services, SportsEvents Guide, StoneX Stadium, Greenlands Lane, London NW4 1RL.

“User” means: (i) you; or (ii) any person who uses a Ticket and / or a Season Ticket whilst accompanying a Disabled Support as a Guest.

“Visiting Club” means the rugby club playing against the Club in respect of the Match.

“Website” means the Club’s website, currently www.sportseventsguide.com.

1. TERMS OF ADMISSION AND TICKET RESTRICTIONS

1.1 The purchase of a Ticket or Season Ticket (as applicable) constitutes an acceptance by the purchaser of, and an undertaking to be bound by and observe, these Terms and Conditions. As set out in more detail in Section 6 below, the Club reserves the right to refuse admission to, or eject from, the Ground any person for behaviour likely to cause damage, injury, nuisance or annoyance or for failure to comply with these Terms and Conditions, the Ground Regulations (being the ground regulations issued by the Club from time to time, which can be found on the Website), the reasonable requests of the Club or for reasons of public safety. For the avoidance of doubt, where the Ticket or Season Ticket (as applicable) holder attends a Match that is not held at the Ground, they shall also comply with the relevant local ground regulations and / or terms of entry in force on the date the Match occurs.

1.2 Please note that you do not have a right to cancel your Ticket or Season Ticket(s) (as applicable) (or any renewal of your Season Tickets(s)) under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Other than as set out in these Terms and Conditions, the Season Ticket Terms and the Hospitality Terms, the price of the Ticket or Season Ticket (as applicable) is non-refundable. However, if you are a consumer, you have legal rights if the Club does not comply with its obligations under these Terms and Conditions, the Season Ticket Terms , the Ground Regulations and the Hospitality Terms . Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards Office. Nothing in these Terms and Conditions, the Season Ticket Terms, the Ground Regulations and the Hospitality Terms will affect or limit your legal rights.

1.3 Ticket or Season Ticket (as applicable) holders and / or purchasers of a Ticket or Season Ticket (as applicable) will be responsible for compliance and observance with these Terms and Conditions and all relevant statutes, safety announcements, rules and regulations including the Ground Regulations and any reasonable instructions of the Club issued from time to time. Misconduct of the ticket holder, failing to adhere to these Terms and Conditions or acting in a manner which the Club considers is detrimental to its interests or is likely in the reasonable opinion of the Club to bring the game of rugby and / or the Club into disrepute shall permit the Club to confiscate or forfeit (in each case without compensation) the Ticket or Season Ticket (as applicable), prevent access to the Ground for the Match fixture in question and / or ban the ticket holder from attending future Matches or other events at the Ground for such time as the Club deems reasonably appropriate (acting in its sole discretion).

1.4 All Tickets and Season Tickets (as applicable) are issued subject to (i) these Terms and Conditions (as may be amended, varied or changed from time to time), (ii) the rules and regulations from time to time of the (relevant) Rugby Authorities having regard to the competition in respect of which tickets are offered for sale, (iii) the Ground Regulations (as such regulations may be specified and amended, varied or changed by the Club from time to time), (iv) the Season Ticket Terms (as appropriate), (v) the Hospitality Terms, and (vi) such additional rules and regulations as the Club may adopt from time to time, all of which are hereby incorporated into these Terms and Conditions.

1.5 The Ticket or Season Ticket (as applicable) gives access only to the block, row and seat indicated on the Ticket or Season Ticket (as applicable) and not to any other seat within the Ground, however the Club reserves the right to re-allocate the Ticket or Season Ticket (as applicable) holder to any other seats in the Ground at any time and at its absolute sole discretion.

1.6 The Club cannot guarantee that the seat to which this Ticket or Season Ticket (as applicable) refers will not be affected by adverse weather conditions, including (but not limited to) events of force majeure or concerns over safety and / or security, or that the view will not be affected by pillars or other structural apparatus or circumstances beyond the reasonable control of the Club. However, the Club will use reasonable efforts (where possible) to minimise the effects of such events.

1.7 The Club reserves the right to change the venue, date and kick-off time of any Match without any liability whatsoever and to alter or change the programme and / or seating without prior notification. The Club will endeavour to make the Ticket or Season Ticket (as applicable) holder aware of any fixture changes via e-mail but advises that the onus is on the Ticket or Season Ticket (as applicable) holder to check this information through official channels.

1.8 The Club reserves the right to amend these Terms and Conditions from time to time in order to comply with Applicable Laws, Applicable Regulations and any relevant competition rules and / or requirements.

1.9 Save for official Club merchandise and / or other rugby related clothing worn in good faith, ticket holders shall not bring into, use or display within the Ground any other sponsorship, promotional or marketing materials.

1.10 You shall not offer or distribute (either free or for sale by any person) within the Ground any consumer article or commercial product of any nature.

1.11 Ticket or Season Ticket (as applicable) holders who enter the Ground acknowledge that photographic images and / or video and / or sound recordings (and / or still images taken from video recordings) may be taken of them and may also be used in televised and / or radio coverage of Matches and / or for promotional or marketing purposes by the Club, Premier Rugby Limited or other third parties. CCTV is in operation at the Ground.

1.12 Body worn video cameras recording video and / or audio may also be used as appropriate to record images or audio which identifies you as an individual, for example to record the prohibited behaviours set out in these Terms and Conditions, the Season Ticket Terms, the Ground Regulations and the Hospitality Terms. The Club may itself use or pass to the police and / or any Rugby Authority any recordings for use in any proceedings.

1.13 No Ticket or Season Ticket (as applicable) holder (other than the holder of a valid licence granted by the Club or by a Rugby Authority, with the Club’s consent) may bring into, or use within, the Ground any equipment which is capable of recording or transmitting any audio, visual or audio-visual material or any information or data in relation to a match or the Ground, other than mobile phones or like devices for personal non-commercial use.

1.14 The Ticket or Season Ticket (as applicable) will remain the property of the Club at all times and must be produced if required to do so by an official, Pioneer, steward or employee of the Club or any member of the police. Tickets and copyright of tickets shall remain the property of the Club, Rugby Authorities or any third party (as applicable).

1.15 If a Ticket or Season Ticket (as applicable) is used in breach of these Terms and Conditions, the Club reserve the right to cancel the Ticket or Season Ticket (as applicable) and retain any monies paid, and the ticket holder may be refused admission to or ejected from the Ground.

2. GROUND ADMISSION AND LOST TICKET PROCEDURE

2.1 No admission to the Ground without a valid Ticket or Season Ticket (as applicable). Concession Ticket or concession Season Ticket (as applicable) holders may be required to produce identification providing proof of age (see Section 3 below).

2.2 Lost Ticket or Season Ticket (as applicable) reprints can be obtained from the Ticket Office at a fee of £2 per ticket.

2.3 If you arrive for the game having forgotten your Ticket or Season Ticket (as applicable) it can also be reprinted at the Ticket Office for £2 per ticket.

2.4 If you opted for Print@Home as your ticket delivery method and have not downloaded or printed your tickets, they can be printed at the Ticket Office subject to a £2.00 fee per ticket. The same will apply to tickets on smartcards or in any other format.

2.5 If a Season Ticket is permanently lost, stolen or destroyed, a new card shall be issued by the Club for collection as soon as reasonably practical after the payment of a non-refundable administration charge of £10.

2.6 There is no refund due in the event that an adult ticket is used to admit a supporter who is entitled to a concession based on their age.

2.7 A concession Ticket or Season Ticket (as applicable) can be upgraded to a non-concession category at the Ticket Office or by phone.

3. AGE QUALIFICATIONS – PROOF OF AGE MUST BE PROVIDED

3.1 Concessions may be offered on ticket pricing for supporters of the following ages who purchase a Ticket or Season Ticket (as applicable) to watch either SportsEvents Guide men's team or SportsEvents Guide women's team fixtures:

3.1.1 Babes in arms: aged under 2 years old on the 1st September of the year in which the applicable season commences.

3.1.2 Under 12s: aged 2 – 11 years old on the 1st September of the year in which the applicable season commences. For the avoidance of doubt this concession classification is applicable only to the purchase of a Season Ticket.

3.1.3 Under 16s: aged 12 – 15 years old on the 1st September of the year in which the applicable season commences. For the avoidance of doubt this concession classification is applicable only to the purchase of a Ticket. Those under the age of 16 years old must be accompanied by an adult at all times.

3.1.4 Under 24s: aged 16 – 23 years old on the 1st September of the year in which the applicable season commences.

3.1.5 Over 65s: aged 65 years old or over on the 1st September of the year in which the applicable season commences. 

3.2 At the Club’s absolute sole discretion, at any time, you may be asked to provide proof of your concessionary status. The Club will only accept the following forms of identification, namely a valid birth certificate, valid passport or a valid driving licence. Anybody found to be using a concession Ticket or Season Ticket (as applicable) unjustly to gain entry to a Match will be refused admission to or ejected from the Ground and may face subsequent action by the Club.

3.3 All tickets must be purchased from the Club (either directly or through the Ticket Exchange), at the correct price category and in accordance with these Terms and Conditions and any other applicable terms and conditions of the Club or relevant third party. If any Ticket or Season Ticket is purchased and does not reflect the appropriate price for the supporter in possession of and / or using the Ticket or Season Ticket, you must contact Supporter Services or face refusal of admission to or ejection from the Ground and may face subsequent action by the Club. It shall be at the Club's absolute sole discretion to offer a refund for a Ticket or Season Ticket (as applicable), which has been purchased at a higher price category than is available to the ticket holder.

4. PRICING AND INFORMATION
Whilst the Club tries to ensure that pricing and ticketing information on the Website is correct at all times, errors may occasionally occur. If the Club discovers an error in the price or nature of the ticket you have ordered, the Club will inform you as soon as reasonably practicable, and give you the option of reconfirming your order at the correct price / specification or cancelling it. If the Club is unable to contact you, it will unfortunately have to treat the order as cancelled. If the order is cancelled, the Club will of course provide you with a full refund (including booking fees). Please note that it is your responsibility to check the relevant ticket delivery method and the relevant booking and / or delivery fees (if any), as these may change on a Match-by-Match basis.

5. TICKET EXCHANGES AND REFUNDS – MATCH POSTPONEMENT AND ABANDONMENT

5.1 If the Match to which a Ticket relates is postponed for any reason, the Ticket shall remain valid for the rearranged Match. Any person who does not wish to attend the rearranged Match shall be entitled to a refund of their Ticket(s) only if they contact the Ticket Office at least forty-eight (48) hours prior to the kick off time of the rearranged Match. We are unable to refund any booking fee. In the case of a postponement this will be the full face value of the ticket for the relevant Match. The Club will have no further liability whatsoever in connection with a postponed or abandoned Match, including (but not limited to) any direct or consequential loss or damage, loss of enjoyment or travel or accommodation cost. It is the responsibility of the Ticket holder to ascertain the correct date and kick-off time of any rearranged and / or postponed Match.

5.2 In the event that any Match to which the Ticket or Season Ticket (as applicable) relates is played Behind Closed Doors or as a Reduced Capacity Match or is cancelled (and never played) due to the decision of the Government, Rugby Authority, local council, any governing body or higher authority, Applicable Law or at the Club’s discretion due to a COVID Event, the Ticket or Season Ticket (as applicable) holder acknowledges and accepts that the Club shall not be in breach of these Terms and Conditions by virtue of its inability to provide the Ticket or Season Ticket (as applicable) and associated benefits in full. The Ticket or Season Ticket (as applicable) holder will be able to claim a full refund from the Club in relation to the impacted Match or keep the credit amount with the Club to be deducted from the purchase amount of another Ticket or Season Ticket. The Club reserves the right to determine (in its absolute sole discretion) the availability, prioritisation and allocation of tickets in respect of any Reduced Capacity Match(es).

5.3 These Terms and Conditions, the Season Ticket Terms, the Ground Regulations and the Hospitality Terms including all rights granted to you and the obligations of the Club hereunder, are subject to any restrictions or requirements from time to time imposed by
Applicable Law in relation to a COVID Event. In the event of any conflict or inconsistency between the provisions of these Terms and Conditions and any such Applicable Law, the relevant Applicable Law shall prevail. The Club shall not be in breach of these Terms and Conditions by virtue of any action which it takes or omits to take as a consequence of Applicable Law. Please refer to the Club's Covid-19 Spectator Code of Conduct (https://www.sportseventsguide.com/saracens-covid19-spectator-code-of-conduct/ ).

6. TICKET EXCHANGE

6.1 Only Tickets purchased through the Club's official Ticket Exchange platform shall be valid and permit entry to the Ground.

6.2 Any Tickets purchased through any other resale platform or ticket exchange other than the Club's official Ticket Exchange shall be considered void.

6.3 Tickets cannot be resold by anybody other than the official marketing selling channels of the Club, or any other selling channel approved by the Club.

7. EXCLUSION OF LIABILITY

7.1 If you are a consumer, the following terms shall apply subject to clause 8.3:

7.1.1 The Club only provides you with use of a Ticket / Seasonal Membership for your domestic and private use and you agree not to use a Ticket / Seasonal Membership for any commercial or business purposes, and the Club has no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

7.1.2 If the Club fails to comply with these Terms and Conditions, the Club is responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms and Conditions or the Club’s negligence, but the Club is not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if it is an obvious consequence of the Club’s breach or if it was contemplated by you and the Club at the time that you purchased the Seasonal Membership. Neither the Rugby Authorities nor the Club shall be responsible for any interruptions and/or restrictions to the view of the Match caused by virtue of (i) the position of the seat and/or (ii) the actions of other spectators.

7.1.3 Except as otherwise set out in these Terms and Conditions, and to the fullest extent permitted by Applicable Law, the Club shall not have any liability in respect of any failure to carry out, or any delay in carrying out, any matter in respect of these Terms and Conditions, including admitting you and/or any other User to the Ground for the Match, caused by any circumstances outside the Club’s reasonable control including, without limitation (i) as a consequence of any restrictions required by Applicable Law and/or Applicable Regulation due to a COVID Event; and/or (ii) the exercise of any discretion by the Club in respect of the availability, prioritisation and/or allocation of tickets in respect of any Reduced Capacity Match(es).

7.2 If you are NOT a consumer, the following terms shall apply subject to clause 8.3:

7.2.1 The Club hereby excludes any liability for loss, injury, or damage to persons/property in or around the Ground except in respect of death or personal injury resulting from any negligence of the Club or any other liability of the Club which cannot be excluded under Applicable Law.

7.2.2 Neither the Rugby Authorities nor the Club shall be responsible for any interruptions and/or restrictions to the view of the Match caused by virtue of (i) the position of the seat and/or (ii) the actions of other spectators.

7.2.3 Except as otherwise set out in these Terms and Conditions, and to the fullest extent permitted by Applicable Law, the Club shall not have any liability in respect of any failure to carry out, or any delay in carrying out, any matter in respect of these Terms and Conditions, including admitting you and/or any other User to the Ground for a Match or Matches, caused by any circumstances outside the Club’s reasonable control including, without limitation (i) as a consequence of any restrictions required by Applicable Law and/or Applicable Regulation due to a COVID Event; and/or (ii) the exercise of any discretion by the Club in respect of the availability, prioritisation and/or allocation of tickets in respect of any Reduced Capacity Match(es).

7.2.4 Subject to clause 8.3, the Club’s total liability in respect of your use of the Season Ticket in respect of a particular Season or any breach of these Terms and Conditions in respect of a particular Season, whether in contract, tort (including negligence), breach of statutory duty or otherwise, shall not in any event exceed the amount paid by you to the Club for the Season Ticket for that particular Season. The Club will have no further, or other, liability whatsoever, including (but not limited to) for any indirect or consequential loss or damage.

7.3 Notwithstanding any provision in these Terms and Conditions, the Club does not seek to exclude or limit its liability: (a) for fraud or fraudulent misrepresentation; (b) for death or personal injury, caused by the Club’s negligence or the negligence of any of its officers, employees, or agents; or (d) for any other matter for which it is not possible to exclude or limit liability by law.

8. SEASONAL PARKING

8.1 Seasonal Parking Memberships will admit one vehicle no larger than a 7 seater car or short wheelbase van (SWB) to the specified car park for all home games played by SportsEvents Guide Men's team or SportsEvents Guide Women's team (as applicable) during the applicable Season at the Ground only.

8.2 Notwithstanding such expectations of the Club at the start of the applicable Season, the breakdown of the fixtures of any Match(es) may vary pursuant to the Club’s right to categorise each Match during the Season in its absolute sole discretion.

8.3 Seasonal Parking passes are fully transferrable if you are unable to utilise the benefit. The pass may be passed to friends or family to display in their vehicle for the applicable game as designated on the pass.

8.4 Entrance to any car park will be refused for passes for the wrong game and/or wrong car park, defaced passes, passes with missing tear-off strips. Pass books are not accepted as proof of purchase if the applicable matchday pass is missing.

8.5 No refunds shall be paid in respect of any Matches which the Season Ticket entitled the User to attend but which the User did not attend and / or where any Matches are cancelled for reasons outside of the Club's reasonable control including (but not limited to) a COVID Event and / or due to unforeseen circumstances.

8.6 Parking for any games to be played at another location (e.g. Tottenham Hotspur Stadium) is not included in the Seasonal Parking membership.

8.7 Parking for any additional games outside of the season, e.g. friendly games or knockout games is included in the Membership, however parking passes for these may not be included in the parking book.  In this case, members will be sent an A4 parking permit which must be displayed in their vehicle.  Members may be required to claim their parking to these games before a deadline set by the Club, after which time unclaimed spaces may be released for sale.

8.8 In the event that your Seasonal Parking pass book is lost or stolen a replacement can be requested from the Club. Reissue is subject to a £30 non-refundable fee. Parking vouchers will not be reissued for individual games. If you do not have your voucher for any particular game you will be required to repurchase parking for an available car park.

8.9 The Seasonal Membership gives access only to car park specified on the Seasonal Parking pass.

8.10 Nothing in these Season Ticket Terms shall constitute or imply any entitlement to obtain the space indicated on the Seasonal Membership in any subsequent season.

8.11 Misuse of seasonal parking may result in withdrawal of future seasonal parking.

9. GOVERNING LAW

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. The parties hereby submit to the exclusive jurisdiction of the courts of England and Wales.

SEASON TICKET TERMS AND CONDITIONS

The purchase and / or use of a Season Ticket and access to the Ground are subject to (i) these terms and conditions (Season Ticket Terms); (ii) the Terms and Conditions; (iii) the Ground Regulations; and any other terms and / or conditions published by the Club from time to time. Unless expressly provided otherwise, the terms used in these Season Ticket Terms shall have the same meaning as in the General Terms and Conditions.

These Season Ticket Terms cover Seasonal Memberships entitling the Season Ticket holder to attend Matches at the Ground.

Please refer to our Privacy Policy (available at https://www.sportseventsguide.com/privacy-policy/) for more detail on what information is collected and how it is used.

Please read these Season Ticket Terms and any other terms and / or conditions referred to therein carefully and in full before purchasing a Seasonal Membership from the Club.

1. TERMS OF ADMISSION AND RESTRICTIONS

1.1 The Season Ticket shall admit you to, subject to clauses 1.4 and 1.5 below, all home matches played by SportsEvents Guide men's team or SportsEvents Guide women's team (as applicable) during the applicable Season at the Ground, which shall include the fixtures played in conjunction with the following competitions (i) the PRL League; (ii) the PRL Cup; and (iii) the EPCR Cup, each a "Match" and together, the "Matches".

1.2 Notwithstanding such expectations of the Club at the start of the applicable Season, the breakdown of the fixtures of any Match(es) may vary pursuant to the Club’s right to categorise each Match during the Season in its absolute sole discretion.

1.3 If, for any reason, it is decided that any of the Matches referred to in clause 1.1 are to be played at another location, then one alternative ticket will be issued to you in respect of that Match. Any such tickets will be either sent electronically or by post by the Club to you at the registered email or Address, at your risk.
No refunds shall be paid in respect of any Matches which the Season Ticket entitled the User to attend but which the User did not attend and / or where any Matches are cancelled for reasons outside of the Club's reasonable control including (but not limited to) a COVID Event and / or due to unforeseen circumstances.

1.4 The Seasonal Membership gives access only to the block, row and seat indicated and not to any other seat within the Ground, however the Club reserves the right to re-allocate the Season Ticket holder to any other seats in the Ground at any time at its absolute sole discretion.

1.5 Nothing in these Season Ticket Terms shall constitute or imply any entitlement to occupy the seat indicated on the Seasonal Membership in any subsequent season.

1.6 Seasonal Memberships are for use of the supporters of the Club only. By applying for a Seasonal Membership and / or using the same you hereby warrant and represent that you are a supporter of the Club. In the event that you are found to have acted in breach of this Clause
1.6, the Club will be entitled to cancel the Seasonal Membership without compensation. The Club also reserves the right to exclude you from any membership scheme maintained or organised by the Club and / or to disqualify you from applying for any Match ticket or membership at its absolute sole discretion.

1.7 In the event any Seasonal Membership card when applied for does not arrive in the post after purchase, you may be required to sign a document confirming this and undertaking to immediately return the original Seasonal Membership to the Club should it come into your possession at any time. There will be no charge for the issue of a duplicate Seasonal Membership in this instance.

1.8 No refund shall be payable to the Season Ticket holder in respect of any unexpired portion of the Season Ticket. The Club further reserves its right to take any legal action against any Season Ticket holder as it sees fit in connection with such matters.

1.9 The Seasonal Membership card will remain the property of the Club at all times and must be produced if required to do so by an official, Pioneer, steward or employee of the Club or any member of the police. Copyright of the Seasonal Membership card shall also remain the property of the Club.

2. UPGRADE OF A SEASONAL MEMBERSHIP

2.1 Concession Seasonal Membership can be upgraded for an individual Match to a non-concession category. This will be charged at a published rate.

2.2 Concession Seasonal Membership can be upgraded for the remainder of a Season. Prices are available on request.

3. CHANGE OF PERSONAL DETAILS

3.1 If you change your postal address, contact telephone number or email address during the season you must notify the Club as soon as reasonably practical.

4. TICKET EXCHANGE

4.1 For all League and European fixtures (the Match), the Club may at its absolute sole discretion activate the Club's official Ticket Exchange. Should the Club activate Ticket Exchange, Season Ticket holders who are unable to attend the Match can then log into their account online and make their seat for the Match (which their Seasonal Membership entitles use of) available for purchase via the Club's Ticket Exchange.

4.2 Upon a buyer being found and a sale being made via the Club's Ticket Exchange, the Season ticket Holder’s Seasonal Membership will be disabled for the Match and the buyer will be issued with a ticket for the Match. The Season Ticket holder will be compensated the prorated cost of the Match from their total Seasonal Membership value (the Credit).  The rate will be advised on the email confirmation when posting a ticket for resale.

4.3 Credit may be used towards your Seasonal Membership renewal or to purchase additional Saracens match tickets. There are no cash refunds for tickets sold via Ticket Exchange.  Credit will be applied to the Seasonal Members’ Saracens eTicketing account within 7 working days of the game and will expire at the end of the season following the Match for which the ticket was resold.

5. CHANGES TO MATCH DATES – REFUNDS AND EXCHANGES

5.1 No guarantees are given by the Club that a Match will take place on a particular date. The Club reserves the right to change the venue, date and kick-off time of any Match without notice and without any liability whatsoever. If a Match is postponed for any reason, the Season Ticket holder will be entitled to attend the re-arranged Match.

5.2 The Club will have no further liability whatsoever in connection with a postponed or abandoned Match, including (but not limited to) any direct or consequential loss or damage, loss of enjoyment or travel or accommodation cost. It is the responsibility of the Season Ticket holder to ascertain the correct date and kick-off time of any rearranged and/or postponed Matches.

6. V12 FINANCE

6.1 You may purchase a Seasonal Membership by paying, at the price set out on our Website, in one full upfront payment.

6.2 Alternatively, you can purchase a Seasonal Membership by paying in instalments using V12 Finance.

6.3 If a Seasonal Membership is purchased via V12 Finance the Season Ticket holder will be subject to all these Season Ticket Terms and all terms and conditions referred herein as well as a credit agreement issued by V12 Finance to the Season Ticket holder. This is an agreement between the Season Ticket holder and V12 Finance.

6.4 If the Season Ticket holder's credit agreement is cancelled by V12 Finance during the Season, the Club reserves the right to suspend the Seasonal Membership until the remaining value is paid to V12 in accordance with the terms and conditions of your credit agreement.

6.5 Saracens Limited acts as an Introducer Appointed Representative, registration number no. 925038 and will introduce you to V12 Retail Finance Limited to complete your application for finance. Subject to status and affordability. Terms and conditions apply. An arrangement fee is payable to V12 Retail Finance.

Saracens Limited, Registered Company No. 03110665, StoneX Stadium, Greenlands Lane, London, NW4 1RL.

6.6 Applicants for finance need to be 18 years or older. The lender will carry out checks with credit reference agencies and fraud prevention agencies.

6.7 When you click 'Pay' you will be taken to the V12 Finance application form to complete your application for finance. The application form may contain some personal information you have previously provided. Please check this information is accurate and fill in any missing information. You will also need to provide three (3) years' address history, employment and income information and your bank account number and sort code in order to set up a Direct Debit in your name.

7. MEMBERSHIPS
Ticket holders automatically become a Saracens member, with a host of different membership benefits. Further details of the membership benefits that are available to Season Ticket holders can be found at https://sportseventsguide.com/seasonal-memberships/.

8. SEASONAL PARKING
 8.1 Seasonal Parking Memberships will admit one vehicle no larger than a 7 seater car or short wheelbase van (SWB) to the specified car park for all home games played by SportsEvents Guide Men's team or SportsEvents Guide Women's team (as applicable) during the applicable Season at the Ground only.

8.2 Notwithstanding such expectations of the Club at the start of the applicable Season, the breakdown of the fixtures of any Match(es) may vary pursuant to the Club’s right to categorise each Match during the Season in its absolute sole discretion. 

8.3 Seasonal Parking passes are fully transferrable if you are unable to utilise the benefit. The pass may be passed to friends or family to display in their vehicle for the applicable game as designated on the pass.

8.4 Entrance to any car park will be refused for passes for the wrong game and/or wrong car park, defaced passes, passes with missing tear-off strips. Pass books are not accepted as proof of purchase if the applicable matchday pass is missing.

8.5 No refunds shall be paid in respect of any Matches which the Season Ticket entitled the User to attend but which the User did not attend and / or where any Matches are cancelled for reasons outside of the Club's reasonable control including (but not limited to) a COVID Event and / or due to unforeseen circumstances.8.6 Parking for any games to be played at another location (e.g. Tottenham Hotspur Stadium) is not included in the Seasonal Parking membership. 

8.7 Parking for any additional games outside of the season, e.g. friendly games or knockout games is included in the Membership, however parking passes for these may not be included in the parking book.  In this case, members will be sent an A4 parking permit which must be displayed in their vehicle. Members may be required to claim their parking to these games before a deadline set by the Club, after which time unclaimed spaces may be released for sale.

8.8 In the event that your Seasonal Parking pass book is lost or stolen a replacement can be requested from the Club. Reissue is subject to a £30 non-refundable fee. Parking vouchers will not be reissued for individual games. If you do not have your voucher for any particular game you will be required to repurchase parking for an available car park.

8.9 The Seasonal Membership gives access only to car park specified on the Seasonal Parking pass.

8.10 Nothing in these Season Ticket Terms shall constitute or imply any entitlement to obtain the space indicated on the Seasonal Membership in any subsequent season.

8.11 Misuse of seasonal parking may result in withdrawal of future seasonal parking.

9. REFUSAL OF PURCHASE, ENTRY OR EJECTION FROM THE GROUND

9.1 Pursuant to (i) these Season Ticket Terms, (ii) the Terms and Conditions, and (iii) the Ground Regulations, the Club reserves the right to refuse any person from buying and / or using a Seasonal Membership, entering the Ground and to eject any person from the Ground at any time in its absolute sole discretion.

9.2 In the event that a Seasonal Membership is withdrawn or cancelled by the Club, the Club reserves the right to exclude the Season Ticket holder from any membership scheme maintained or organised by the Club and/or to disqualify the Season Ticket holder from applying for any Match ticket or membership in the future (at its absolute sole discretion).

10. GOVERNING LAW
These Season Ticket Terms shall be governed by and construed in accordance with the laws of England and Wales. The parties hereby submit to the exclusive jurisdiction of the courts of England and Wales.

GROUND REGULATIONS
Unless expressly provided otherwise, the terms used in these Ground Regulations shall have the same meaning as in the General Terms and Conditions.
Notice: Entry to the Ground is expressly subject to acceptance of these Ground Regulations, the General Terms and Conditions, the Season Ticket Terms, the Hospitality Terms (as appropriate and applicable). Entry to the Ground shall constitute acceptance of these Ground Regulations.

1. Any person who enters the Ground (including the P1, P2 and P3 car parks),or any satellite parks operated by the Club (whether or not owned by the Club) or other property owned or under the control of the Club at the time of use, is admitted only on the basis of these regulations and by entering the Ground or other property herein defined shall be deemed to have accepted these regulations. Please refer to the Club's Website for full details and terms and conditions relating to parking at the Ground.

2. The Club, or any police officer or authorised steward, reserve absolutely the right to refuse entry to, re-entry to, or eject from the Ground any person that fails (or in the Club's reasonable opinion is likely to fail) to comply with these Ground Regulations; and/or whose presence within the Ground is, or could (in the Club's reasonable opinion), constitute a source of danger, nuisance or annoyance to any other person, notwithstanding that person’s possession of a ticket to enter the Ground.

3. All persons seeking entrance to the Ground acknowledge and agree to the Club’s right to search any person entering the Ground and the Club reserves absolutely the right to refuse entry to, re-entry to, or to eject from the Ground, any person who declines to be searched.

4. All vehicles shall be parked within car parks in accordance with instructions communicated by the Club, its servants or agents. The times during which the car parks are open will be set out on the relevant car park pass issued in relation to the event or in written communication at the time of purchasing car parking. Admission of vehicles cannot be guaranteed later than 90 minutes before the advertised commencement or kick-off time. The time of commencement of exit of vehicles from the car park is not guaranteed. The erection of any awning, gazebo or similar construction is not permitted in any car park. In the event of adverse weather conditions parking arrangements may have to be changed.

5. In the Ground, no unauthorised person is permitted on the field of play or performance area unless permission has been authorised to do so i.e. during a festival, any pre-match game or the traditional post-match access.

6. This area includes the pitch and its surrounding area as well as the tunnel access from pitch to West stand during a rugby fixture, the track area during an athletics event or any pre-determined performance space both external or internal to any of the buildings.

7. Admission to the Ground is determined by ticket or invitation only; access will be via the entrance shown on the ticket or advised in written communication and cannot be guaranteed if the ticket holder arrives at the Ground less than 30 minutes before the advertised commencement of the event.

8. Only a person specifically authorised in writing by the Club is permitted within the Ground to offer for sale or distribute without charge any item or article whatsoever.

9. No charitable or other collection within the Ground shall be undertaken except with the specific authorisation of the Club. Evidence of such authorisation must be displayed clearly (and in the form stipulated by the Club) by those carrying out such authorised collections.

10. Any item which, in the reasonable opinion of the Club, its servants or agents, that could be used as a weapon, are not allowed within the Ground and admission may be refused to those in possession of such item.

11. The Club reserves the right to refuse admission to, or to eject from the Ground, any person who in the reasonable opinion of the Club, its servants or agents, makes or incites any form of offensive, racial or homophobic abuse, chanting, gesturing or behaviour. Any such behaviour should be reported to the nearest steward or Pioneer immediately.

12. Unnecessary noise or behaviour likely to cause confusion or nuisance of any kind, including without limitation foul, abusive or offensive language, is not permitted within the Ground. The Club reserve the right to eject from the Ground any person behaving in such a manner. Any such behaviour should be reported to the nearest steward or Pioneer immediately.

13. Admission to the Ground will be denied to ticket holders or invitees to an event where they are deemed under the influence of alcohol or drugs. Where admission is refused in such circumstances, no money will be refunded.

14. No alcohol is permitted to be brought into the Ground.

15. Ground is a non-smoking Ground; no smoking is allowed within the entire Ground and surrounding areas (including premium facilities, suites, lounges, bars, restaurants, concourses and match seating areas); Smoking in the Ground stands is prohibited by law. If persons wish to smoke (including Vaporizers and E-Cigarettes) they must leave the Ground ensuring that they take their Ticket or Season Ticket (as applicable) with them and ensuring that in the external areas where they smoke they do not obstruct entrance gates and turnstiles.

16. All promotional, commercial, political or religious items of whatever nature, including but not limited to banners, signs, symbols and leaflets are prohibited and may not be brought into the Ground unless authorised by the Club.

17. Except for photography for bona fide private non-commercial uses, the possession or operation of recording or transmission equipment of any kind is prohibited within the Ground. This includes without limitation photography, filming, audio or other recording or transmission, or the compilation or transmission of data, save with the specific authorisation of the Club, such authorisation is hereby given in respect of photography for bona fide private non-commercial uses unless and until the Club notifies otherwise.

18. Climbing onto or into stands, buildings, fences, structures or fittings within the Ground is prohibited.

19. Drinks purchased in the Ground should not be taken out of the Ground. Alcoholic drinks purchased outside the Ground should not be brought into the Ground.

20. The following articles must not be brought within the Ground: knives; fireworks; smoke canisters; air-horns; flares; weapons; hand tools; dangerous or hazardous items; laser devices; glass bottles; glass vessels; cans; poles; “selfie sticks”; buggies or prams; large bags or suitcases; musical instruments; large umbrellas; plastic bottles with a capacity greater than 500ml; flags or banners which are too large and/or bear material or slogans that are offensive, obscene, abusive or racist; illegal substances; drones; and any article that might be used as a weapon and/or compromise public safety. Any person in possession of such items may be refused entry to or ejected from the Ground. The construction or use of any type of fire, naked flame barbecue or liquified petroleum gas device, for cooking or heating, is prohibited within the Ground and car parks, unless written permission is granted by Ground management.

21. Animals or other livestock are not allowed into the Ground without the specific authorisation from the Club. Assistance dogs are permitted within the Ground.

22. The Ground is a non-smoking Ground; no smoking is allowed within the entire Ground and surrounding areas (including premium facilities, suites, lounges, bars, restaurants, concourses and match seating areas). Smoking in the Ground is prohibited by law. If persons wish to smoke (including Vaporizers and E-Cigarettes) they must leave the Ground ensuring that they take their ticket with them and ensuring that in the external areas where they smoke they do not obstruct entrance gates and turnstiles.
The Club reserves the right for the Ground Director or Event Day Safety Officer as its agent and without prior notice to revoke or vary any of these regulations with immediate effect if this is considered necessary on grounds of public safety. Any such revocation or variation of these regulations will be displayed as soon as practicable at the Ground and car parks.

23. By purchasing match tickets and entering the Ground, all persons acknowledge and agree that photographic images and/or audio, visual and/or audio-visual recordings (and/or stills taken from audio-visual recordings) may be taken of them and may also be used, by way of example and without limitation, in televised or live streamed coverage of the Match or by or on behalf of the Club and/or any Rugby Authorities (or any applicable commercial partners), in perpetuity, by way of any present or future media for marketing, editorial, training or promotional purposes or for any other purpose deemed reasonable by the Club. All persons further acknowledge that photographic images and/or audio, visual and/or audio-visual recordings and/or feeds (and/or stills taken therefrom) may be used (by the Club or by a third party, such as a law enforcement body) to identify them as an individual, where permitted by data protection laws, for the purposes of preventing or detecting crime, or any breach of these Ground Regulations or General Terms and Conditions, or Season Ticket Terms, or Hospitality Terms (as appropriate and applicable). Information about the Club's use of your personal data will be brought to your attention by the Club (see the Club's privacy policy , signage and/or other forms of announcement in or around the Ground).

24. All persons attending Matches acknowledge that the Matches are public events. The appearance and actions of the persons attending inside and in the perimeter of the Ground are public in nature and all persons attending agree that they shall have no expectation of privacy with regard to their actions or conduct at the Matches

HOSPITALITY TERMS AND CONDITIONS

The purchase and / or use of a Package and access to the Ground are subject to (i) these terms and conditions (Hospitality Terms); (ii) the Terms and Conditions; (iii) the Ground Regulations; and (iv) the Season Ticket Terms as applicable; and any other terms and / or conditions published by the Club from time to time.

Unless expressly provided otherwise, the terms used in these Hospitality Terms shall have the same meaning as in the General Terms and Conditions.

These Hospitality Terms cover the purchase and use of the Packages purchased from the Club entitling the Package holder to attend an Event(s) at the Ground.

Please read these Hospitality Terms and any other terms and / or conditions referred to therein carefully and in full before purchasing a Package from the Club.

Unless expressly provided otherwise, the terms used in these Hospitality Terms shall have the same meaning as in the General Terms and Conditions.

DEFINITIONS

“Agreement” means this agreement between the Club and the Client for the booking and fulfilment of selected Package(s) as agreed by the Client and the Club and in accordance with the terms and conditions set out below and otherwise in this Agreement;

“Client” means the person or company who is the intended end user of the Purchased Package and who contacts the Club with an enquiry and to whom the Club’s invoice in relation to the relevant Package(s) is addressed;

“Event” means the event or events which are the subject of the Client’s enquiry;

“Package” means the hospitality package for the Event as detailed in the hospitality brochure produced by the Club or ad detailed on the Website; and

“Purchased Package” means the Package which the Client has identified as wishing to purchase from the Club and for which the Club has invoiced the Client in accordance with clause 2 below.

PAYMENT TERMS

1. The Client will contact the Club via the Club’s Website (https://www.sportseventsguide.com/tickets-hospitality/) or by telephone to enquire about available Packages.

2. Upon confirmation by the Client of which Package they wish to purchase, the Club will take payment via debit or credit card as per the preferred payment method. The Club will then issue a booking confirmation, including a link to these Hospitality Terms. The Client’s payment and their receipt of the booking confirmation will act as a confirmation of the Client’s acceptance.
Should the Client request to pay via invoice, and the Event not be sooner than 30 days at time of this request, the Club will issue an invoice to the Client with payment terms and which shall also act as a confirmation of the Client’s booking and acceptance of this Agreement. The invoice and email received by the Client shall detail the particular payment terms which the Client agrees to comply with.

3. All Package prices quoted are exclusive of any Value Added Tax which, if applicable, the Client shall be additionally liable to pay the Club at the rate as stated on the invoice.

4. All payments to the Club shall be made in the currency as stated on the relevant invoice and shall be made without any deduction for bank charges, set-offs or withholdings for whatever reason.

5. Bookings of Purchased Packages will not be confirmed by the Club until full payment in cleared funds have been received by the Club from the Client and the Club reserves the right not to dispatch any documents or admission tickets relating to the Purchased Package unless payment of all accounts has been received from the Client.

6. If any invoices for Purchased Packages remain unpaid after their respective final payment date, the Club shall be entitled to treat such non-payment as cancellation in writing by the Client in accordance with clause 8 below.

7. By purchasing a Package a Client represents that is has a lawful basis under data protection laws to transfer to the Club all relevant personal data being shared with the Club so that the Club may fulfil the contract (being the purchase of the Package), and that it has provided to the relevant data subjects all information required by data protection laws about the processing of their personal data by the Club.

CANCELLATION OF A BOOKING

8. Without prejudice to clause 6, cancellation of a Purchased Package by the Client will only be valid if made in writing. If the Client cancels a Purchased Package more than 90 days prior to the Event, the Client shall remain liable to pay to the Club 50% of the Purchased Package price (including VAT) (giving credit for any deposits already paid). If the Client cancels a Purchased Package within the period beginning 90 days prior to the Event, the Client shall remain liable to pay to the Club 100% of the Purchased Package price (including VAT). The sums stipulated in this clause represent liquidated damages to compensate the Club for all losses incurred as a result of such cancellation and the parties acknowledge that they comprise genuine pre-estimates of actual loss that may be suffered by the Club in relation to such cancelled Purchased Packages.

9. No refunds shall be made in respect of the non-arrival of the Client (or any of its guests) at the Event.

CANCELLATION OR POSTPONEMENT OF THE EVENT

10. The Club shall not be liable to the Client in the event that the Club is delayed or prevented from the performance of its obligations under these Hospitality Terms by reason of force majeure (which for the purposes of this Agreement shall mean any circumstance beyond the reasonable control of the Club including, without limitation, war, riot, sabotage, civil commotion, terrorism, threat of terrorism, explosion, lightning, earthquake, hurricane, storm, fire, flood and other extreme weather or environmental conditions, loss of utilities, strike, lock out or industrial dispute and governmental or regulatory authority action).

11. In the event of cancellation or postponement of the Event due to force majeure, the Club shall use its reasonable endeavours to refund to the Client any sums paid in respect of Purchased Packages, less any costs and expenses (or the relevant proportion thereof) which have already been paid or incurred by the Club in relation to such Purchased Packages.

12. In the event that any Event to which the Purchased Package relates is played Behind Closed Doors or as a Reduced Capacity Match or is cancelled (and never played) due to the decision of the government, local council, any governing body or higher authority, Applicable Law or at the Club’s discretion due to a COVID Event, the Package holder acknowledges and accepts that the Club shall not be in breach of these Hospitality Terms by virtue of its inability to provide the Purchased Package in full the Ticket Holder will be able to claim a full refund from the Club or keep the credit amount with the Club to be deducted from the invoice of another Purchased Package. The Club reserves the right to determine (in its absolute sole discretion) the availability, prioritisation and allocation of tickets in respect of any Reduced Capacity Match(es).

LIABILITY

13. The Club shall use all reasonable endeavours to provide the Purchased Package as described, however, the Club specifically reserves the right to alter any aspect of the Package and the Purchased Package if, in the Club’s absolute sole discretion, it considers such change to be necessary and reasonable.

14. If the Club is obliged to make any material changes to the Package or the Purchased Package or cancel the Purchased Package for any reason other than the cancellation or postponement of the Event due to force majeure, then the Club shall offer the Client the option of an alternative Package of comparable standard and offering comparable facilities or (on the condition that full payment has been received) a full refund of any payment(s) made by the Client in circumstances where there is no alternative Package available or where such alternative Package is unacceptable to the Client (for valid reasons (as determined by the Club)).

15. The Club does not guarantee or represent that any particular player will play in the Event. The Client shall not be eligible for a refund (either in whole or in part) if players previously announced as competing at the Event do not subsequently take part.

16. The Club shall not be liable for any personal property brought into any venue of any Event by the Client or any of its guests and the Client shall be solely responsible for the security of such property.

17. No warranty is given by the Club in relation to the Package and the Purchased Package and the Club shall not have any liability to the Client or any of its guests (other than liability for death or personal injury caused by the negligence of the Club) for any injury, loss, damage or expense of any nature arising under these Hospitality Terms, whether such liability arises in contract, tort (including, without limitation, negligence), statute or otherwise.

18. Subject to clause 16 above, the Club’s maximum liability for all claims under this Agreement shall be limited to the price of the Purchased Package paid by the Client and actually received by the Club.

TICKET CONDITIONS

19. Tickets included in the Purchased Package are issued subject to the Club’s ticket terms and conditions for the Event. By purchasing this Purchased Package, the Client also agrees to be bound by the relevant ticket terms and conditions. Tickets and Purchased Packages are non-transferable. The Client is expressly prohibited from reselling or transferring, advertising or offering for resale or allowing for the resale or transfer by any of its own staff, clients or guests, any badges, admission tickets, car parking passes or any other element of the Purchased Package without the Club’s prior written consent (save where more than one ticket is issued to a Client, such tickets may be used (but not resold) only by the Client and any person(s) accompanying the Client to the Event). Any transfer of tickets or the Purchased Package not in accordance with this clause 19 will render such tickets and the Purchased Package null and void (and all rights conferred or evidenced by any elements of the Purchased Package and tickets shall be extinguished).

20. The Client agrees to abide by all rules and regulations imposed by the Club in relation to the Purchased Package and the Event including, without limitation, any and all conditions of sale applicable to tickets for the Event as well as other rules relating to attendance at the Event including the ground regulations, a copy of which is available at sportseventsguide.com.

21. The Client acknowledges:

21.1 that smart casual attire is recommended in the hospitality facilities (as per the Package(s) outline), although the Club recognises that Ticket holders may wish to wear rugby jerseys. The Club reserves the right to refuse admission to any person wearing what it deems to be inappropriate items of clothing and /or footwear or to require any such person to leave the hospitality venue, the Club shall not compensate any person in any way in respect of such refusal or requirement to leave the hospitality venue;

21.2 that it shall be responsible for ensuring the good and orderly behaviour of all of its guests and invitees during the Event. If, in the Club’s opinion, any person within the Client’s party behaves in a loud, disorderly, unruly or abusive manner, then the Client, immediately after being asked to do so by a representative of the Club, shall procure that its guest(s) shall leave the Event. the Club’s decision to require the removal of any such person shall be final and the Club shall not compensate any person in any way in respect of such removal. Notwithstanding the foregoing, the Client shall be liable with regard to any loss, damage, cost, expense or injury incurred or suffered by the Club which relates to or arises out of the acts or omissions of the Client or the Client’s guests whilst at the Event and the Client shall indemnify and keep indemnified the Club accordingly; and

21.3 that tickets are valid for entry to the Event on the date shown. Ticket holders will not be permitted to exit the Ground and re-enter on the same day. All documents and admission tickets relating to the Purchased Package and the Event, including copyright, remain the property of the Club at all times.

MISCELLANEOUS

22. The use of data provided by a Client in relation to enquiries about Packages and Purchased Packages (including a Client’s personal information) is governed by the Club’s Privacy Policy, details of which are at https://www.sportseventsguide.com/privacy-policy/.

23. No alterations to this Agreement by the Client may be made except with the express written consent of the Club. The Club reserves the right to change these Hospitality Terms from time to time, as considered necessary. Such changes will be effective from the date they are communicated, in writing, to the Client. Where such change materially affects the rights of the Client, the Client will have the right to a full refund.

24. The Club shall be entitled to assign or sub-contract any of its rights, benefits and interests in or under the Agreement to any third parties. The Client shall not assign, transfer or charge the benefits of the Purchased Package(s) without the express written consent of the Club.

25. If any provision of these Hospitality Terms is declared by any judicial or other competent authority to be void, voidable, illegal or otherwise unenforceable the provision shall be amended in a reasonable manner or it may be severed from these Hospitality Terms and in either event the remaining provisions shall remain in full force and effect.

26. Failure by the Club to exercise or a delay by the Club in exercising a right or remedy provided under these Hospitality Terms or by law does not constitute a waiver of that right or remedy or a waiver of any other remedy. A waiver of a breach of any of the terms of these Hospitality Terms does not constitute a waiver of any other breach and shall not affect the other terms and conditions of these Hospitality Terms.

27. These Hospitality Terms (along with the General Terms and Conditions, the Season Ticket Terms as applicable and the Ground Regulations) constitute the entire agreement between the parties and no party shall have any claim or remedy in respect of any statement, representation, warranty or undertaking, made by or on behalf of any other party in relation to these Hospitality Terms which is not already set out herein.

28. These Hospitality Terms shall not affect a person’s statutory rights as a consumer.

29. Any person not a party to this Agreement shall have no rights under the Contracts (Rights of Third Parties) Act 1999.

30. These Hospitality Terms shall be governed by and construed in accordance with the laws of England and Wales and the Club and the Client irrevocably agree that any disputes arising under it (and whether contractual or non-contractual) shall be subject to the exclusive jurisdiction of the English Courts. Notwithstanding the foregoing, the Club reserves the right to pursue legal proceedings in a competent court of the Client’s domicile, where such proceedings shall be governed and interpreted in accordance with English law.

THE SHOWDOWN

31. Please note that Saracens Hospitality Package Terms & Conditions will apply to any Purchased Package taking place at a venue other than The Ground unless expressly stated and communicated by the Club to the Client.

32. To be permitted entry to an Event, Ticket Holders and Guests must present their Purchased Package Ticket and comply with the Club’s rules on dress code (as specified by the Club from time to time) and the Ground Regulations in these Terms and Conditions.

33. The Client agrees to conduct themselves in compliance with the Ground Regulations of the Third Party Venue and these terms and conditions

34. The Ground Regulations of the Third Party Venue shall be incorporated into SportsEvents Guide Hospitality Package Terms & Conditions, save that where there is a conflict between SportsEvents Guide Hospitality Package Terms & Conditions and the Ground Regulations, SportsEvents Guide Hospitality Package Terms & Conditions shall prevail. The Ground Regulations relevant to The Showdown, taking place at Tottenham Hotspur Ground can be found here:
https://www.tottenhamhotspur.com/the-Ground/ground-regulations/

35. The Ticket Holder and Guests are subject to the Ground Regulations in place for the Ground and may be ejected if they breach any of their terms